Categories: Hotels

What Happens When Your Hotel Reservation is Given Away

It’s every traveler’s nightmare: flight delays followed by arriving in the host country late. You race to the hotel and check in, only to find that your hotel reservation has been given away. At this point, it could be late at night. You’re tired, hungry, annoyed, and ready to just sleep. The hotel clerk seems apologetic, but they tell you that there’s nothing that you can do. However, is that really the case? In our experience? Not really.

Hotel Reservation

If you arrive at a hotel and they tell you there’s nothing you can do, try these steps:

First and foremost, do not lose your temper! It’s not necessarily that the hotel clerk won’t help you, but think about it if you were in their shoes. There’s nothing that they can do to turn back time, and they certainly want to make it right. But they can’t do anything when there’s an angry person breathing down their necks. The only thing that they can do is try to be polite and help you the best way they know how. Would you want to be yelled at? Try to have some patience as they untangle a troubling situation.

Next, remember that the hospitality industry lives and breathes on customer patronage. If you made a reservation and they gave away your room, many hotels will move you to another hotel owned by the same chain. If this isn’t possible, they can at least get you lodging elsewhere at their expense. Part of the reason why you set up reservations is to be protected in situations like this. Continue reading “What Happens When Your Hotel Reservation is Given Away”

Categories: Hotels

A Look at What Makes Successful Hotels Click

If asked to name a famous hotel, many people will immediately name the Hotel Ritz, or the Waldorf Astoria, or the Burj al Arab in Dubai. This can be true whether these people have stayed at these hotels or not. But what is that elusive thing which makes people remember these memorable hotels?

Some of this is definitely due to novelty and the wow factor. The Burj al Arab is a great example of this. Not only is it built to look like the sail of a boat, but it is a super-giant structure which is built on an artificial man-made island. This makes it memorable and famous for a lot of people, despite the unusual name.

Another prime example is the MGM Grand in Las Vegas. How about a hotel with six thousand rooms for a memorable location? And yet this enormous hotel complex is run smoothly and with little fuss by its hordes of service staff. If anything goes wrong, or any situation arises, the staff acts swiftly and in a timely manner. How do they act so quickly?

A memorable history can also add value and make a hotel famous. One such is the famous Watergate Complex in Washington D.C. Does the infamous name ring a bell? It is the site of the political scandal involving former U.S. President Richard Nixon.

While many of these hotels are truly famous for their smooth, seemingly effortless service, the truth is that this is achieved through flawless communication. This can be helped by using two-way radio communicators. These communicators can be indispensable if something goes wrong or if there is an emergency situation. The staff throughout the hotel complex can be immediately informed and the necessary staff can act quickly. But even in the day-to-day running of the hotel, a staff informed of the daily chores and activities are happier in their jobs and more confident in dealing with the customers.

There is no service charge and no call charges to be paid. The hotel benefits from having a smooth trouble-free image, the staff benefits because they know what they are supposed to be doing. And the customers benefit because they have a memorable experience and stay.

Not all hotels can achieve an international reputation among their customers because they may be small, local companies, but they can certainly learn the secrets and techniques of the big guys. They can be successful and renowned in their own right.

Categories: Hotels

How to pick a Hotel?

There’s nothing better than going on holiday and staying in a fantastic hotel. It can make a good vacation into a great one, and will make you feel on top of the world. There are so many type of hotels to choose from it can often be confusing, but once you know what’s out there, making the right decision will be easy!

In the past, there was always a choice between staying in a nice hotel versus having money to spend while you’re on holiday. These days however, you can stay in some of the world’s best hotels and it won’t cost you a huge amount. How is it possible? Well the secret is more obvious than you may think- book online to find some incredible hotel deals.

Luxury hotels are at the pinnacle of holiday accommodation, and some are absolutely stunning. Whether it’s the 7 star Burj Al Arab in Dubai, the Emirates Palace in Abu Dhabi or the Dorchester in London, there’s actually a wide range to choose from. You’re generally looking at star ratings of 5 and up in the luxury category. From the stunning interior decor in rooms to beautiful cuisine in top quality restaurants, staying in a luxury hotel is an experience you’ll never forget.

Mid range hotels are the most popular by far as you get a good experience but don’t have to pay a lot for it. Generally 3 and 4 stars, this type of hotel can be found anywhere in the world, from cities to country locations. With a range of features including fitness centres, swimming pools, restaurants and spas, they are ideal for weekend getaways, especially in places like Paris or London where you can shop all day and then relax in style at night.

Cheap hotels range from 1 to 3 stars and are excellent for people on a budget. If you’re more interested in spending money in the shops, restaurants or anything else and less worried about what the accommodation looks like, they are ideal. Widely available at the last minute, you can book late rooms at discounted prices. As with other types of hotel, they are located in almost all cities which means you can enjoy the hustle and bustle without paying a lot. Living on a budget doesn’t mean you should expect the worst however, as cheap hotels are actually very comfortable.

While not strictly hotels, bed and breakfasts (B&B) and hostels are cheaper still yet very accessible and habitable. For people on gap years, travellers or simply people who want to stay somewhere for less than £10, you can’t go wrong. It’s a case of what you see is what you get, and while you shouldn’t expect luxury, you’ll find most places are quite amenable.

Clearly there’s a huge range of hotels available and choosing the right one can make a holiday into an unforgettable experience. Booking online can save you a huge amount of money. Take a look and live in luxury!

Categories: Destinations

Visiting Nairobi National Park

Nairobi National park is the only natural game reserve which is actually located within a city. The location is fantastic because it means that you can stay in the city and then easily get to the park for day trips.

You have all the amenities of the city near by which could be a big plus for some people who like luxury. It does not match the big game parks such as Serengeto or Mara in its size but it can be a great way to see what it is like, without fully committing to a big journey and a long stay there.

The terrain is rough and natural and so you will be taken around in a jeep, van or truck which has four wheel drive although you can use a saloon should you wish to but it could be quite a tricky drive. If you do want to drive yourself around then there are car hire companies who will rent out vans that are more suitable for the trip. Despite its close proximity to a city, it does have a lot to offer. There are a selection of different environments such as a river and forest nearby, open grass plains and various other types of vegetation.

Nairobi National Park

There are also some man-made dams in the park which encourage certain birds and other animals. There is an impressive array of animals including black rhino, leopard, buffalo, zebra, giraffe, lion, elands, hyena and leopard and many types of birds. There are also other things to discover such as the Nairobi walking safari, hippo pools and orphanage. With it being such as easy place to reach and  having the rare black rhino then there are many reasons why this is a great place to visit. It is worth timing your visit right though because it is wet between April and October and very warm between July and October.

Categories: Hotels

New Year Deals: Gran Canaria’s Top Resorts and Hotels in 2014!

The New Years sales are one of the most popular shopping sprees in the world, with millions of pounds being shaved off prices everywhere! Discounts on holidays are what most people look for, and whether it’s online or in-store, you could really save yourself a fortune on flights and hotels – the only decision will be where to go!

Gran Canaria has always been a top tourist destination for many reasons. Indeed, the sun, sea and surf play a big factor in attracting tourists, but it’s the hospitality and charm of the local people, as well as history and culture of the island that makes it a top vacation spot. If you’re thinking of visiting Gran Canaria in 2014, here are some of the top resorts to keep an eye out for.

Hotel Cordial Mogan Playa

hotel cordial mogan playa gran canaria

Located in the heart of Puerto De Mogan, the Hotel Cordial Moran Playa is one of the island’s standout places to stay. Although it’s only a recent development compared to many of the older resorts, its stunning architecture, friendly staff and exceptional facilities are the main reasons that it is visited by thousands every year. With expert chefs serving the most luxurious Mediterranean dishes, beautiful public areas and swimming pools galore, a stay at the Hotel Cordial Mogan Playa will be unforgettable!

Hotel Parque Tropical

Hotel Parque Tropical

This is a real gem of a hotel, especially when you consider the aging design of many of the other high-rise hotels in Gran Canaria. Built around 1971, Hotel Parque Tropical is a great place to stay, with spectacular gardens that are situated across 9,000 sq m of land! There are over 500 different types of trees and plants in the gardens too, when make them the perfect place for an evening walk or an early morning run. The rooms are finely decorated, blending modern features with traditional soft touches, and there’s plenty of space by the pool outside too.

Maspalomas

maspalomas gran canaria

Maspalomas encompasses the resorts of Playa del Ingles, San Agustin and Meloneras, however because they all line one side of Gran Canaria’s beautiful coastline, they’re all simply referred to as Maspalomas. Perfect for anyone looking for a cheap and cheerful time in Gran Canaria, the resorts in Maspalomas offer great facilities and exceptional service, you can also try driving down the cost of flights by using a comparison site like http://www.cheapflights.co.uk/flights/Gran-Canaria-Island/. Furthermore, they’re only a few minutes walk from the beach, meaning if the swimming pools are too crowded you can just take a break in the sea!

Maspalomas is also surrounded by a whole host of natural features, not least the Dunes of Maspalomas, which are now a protected nature reserve. Because of these top attractions, the area of Maspalomas has become a hub for tourists all over the island, mainly older couples looking for some fine dining and a few bars to sample the local cocktails. But if you’re looking for something a little more lively, the vibrant nightlife of Playa del Ingles is only a short distance in a taxi.

Categories: Hotels

The Boutique Hotel is Back – New Reasons To Get Excited

Can we be honest for a second? The debate about hotel accommodations around the world that we’re seeing is really amusing. You might assume that it really doesn’t matter where you stay when you decide to go off on holiday. We respectfully disagree. In fact, we think that accommodations really do matter. This is to the point where we think it would be much better for you to really think about getting a great hotel than a not so great hotel.

And yet, this lets us bring up a favorite subject of ours: the boutique hotel. Instead of sitting around thinking that you just aren’t going to be able to have any fun, you can check out a boutique hotel. We think that people are going to get even more excited about boutique hotels when they really see their true value.

In short, a boutique hotel is designed to be smaller and more likely to offer you a custom experience. Gone are the days where travelers were willing to put up with anything and everything. The reality here is that you have to think about what’s really going to make your life easier. You don’t want to just drift off thinking that you are going to have a lot of struggle. The boutique experience is all about making your life easier.

Boutique Hotel

You get to have a room that doesn’t jut look like all of the other rooms. You might have some nonstandard amenities thrown in as well. Every boutique hotel is different, and that’s honestly what makes them special. You aren’t just going to get the same old experience. This can transform the way you see your travel destination, even if you’ve been to the same place over and over again for many years.

A unique range of people turn to boutique hotels, which gives you a chance to socialize. Most of these little hotels have a gathering area where guests can mingle for this reason. It never hurts to make new friends, you know!

Even though some boutique hotels are expensive, others offer a budget option that would definitely leave you more money for shopping. Some boutiques even offer gourmet food to sample, giving you a taste of the world without really having to go too far to enjoy it.

Now is the perfect time to look at a boutique hotel for your next trip. You just don’t know how much comfort and luxury you can enjoy on your own budget until you get things moving. Good luck!

Categories: Hotels

Getting the Most Out of New York Hotels

Whether you’re the tourist on a budget or you’ve got a little bit of money to burn, you want to get the best bang for your buck! New York hotels have so much to offer incoming tourists – a touch of history, a touch of class, and always fast, friendly customer service. Below is a list of great hotels, with enough choice for all types of tourists.

New York Hotels – Budget

Why sacrifice quality for price? New York Hotels set themselves up to provide the best quality at the most affordable price. If you are looking for a hotel that provides a comfortable rest without unnecessary features, look no further than the Malibu Hotel nestled conveniently in New York City’s Upper West Side. This great hotel offers dormitory-style suites that are priced to fit the budgets of those more concerned with touring the city than the hotel room! Amenities of this New York hotel include in-suite bathrooms, air conditioning, CD clock radio and telephone. It may not seem like much, but if you’re a tourist looking to just view the city, this is a perfect match. In addition to amenities, there are also nearby attractions – the hotel includes a basketball court, a bingo center, and the hotel even offers a track for runners. Furthermore, the hotel can even set up tours of the surrounding area, and give guests a great picture of all that this trendy section of New York has to offer. Catch the next subway train out and discover what the area has to offer! Rates for this New York hotel start at $45.45 a night.

There are several Internet kiosks in the lobby for those needing to send off a quick email or three. For history buffs, the Malibu hotel has a nice added bonus: it’s in a converted historical building. This is clearly a New York hotel that cannot be excluded from this category.

New York Hotels

New York Hotels – Moderate

How to get the best value for the best price is a question that New York hotels have been trying to fulfill for quite some time now. Moderately priced hotels, such as the Seaport Inn in lower Manhattan answer this timeless question with a great value that cannot be matched easily. This hotel has scenic views – nestled on the Hudson River near the South Street Seaport – which any tourist visiting the area would enjoy. The 72 rooms of this hotel are full featured, containing a refrigerator, safe, television, and a hairdryer. In addition to these added features, these comfortable rooms come with terraces and beautiful views of the Brooklyn Bridge. As always, other necessities can be requested from the friendly front-desk staff. In addition to the generous features of the rooms, the services and facilities of this New York hotel include laundry service, disabled access, business and childcare facilities, and air-conditioning. As an added bonus, this New York hotel is a part of Best Western International – visitors can be assured of great service and high quality.

The Seaport Inn is close by to popular attractions as well, such as the Statue of Liberty, Chinatown, Little Italy, and the Financial District. If guests are a bit shy to tour the city on their own, trips can be quickly arranged by the hotel staff. Rates for these rooms start at $179 a night, a modest sum for the area. As an added bonus, children under 18 get to stay free.

New York Hotels – Expensive

For those looking for luxury first, the spectacular 70 Park Avenue Hotel is a fine specimen to view more closely. This New York hotel caters more to business travelers, but offers a plethora of features to get any visitor’s mouth salivating: laundry service, complimentary wireless access, a restaurant, around-the-clock room service, television, a safe for valuables, internet access in the lobby, conference rooms, childcare services, car rental services, and even a fitness center. With 205 rooms in total, there is room for visitors to come check out this fine hotel. This New York hotel is conveniently located next to some of the hottest attractions New York has to offer, such as Union Park, the Fifth Avenue shopping district, Broadway, and posh museums and nightclubs. Thank goodness for the noon checkout time – one can flock to the nightclubs and party till dawn, then wake up just before the sun gets too hot.

One of the best and most overlooked features of this stylish hotel is its staff. Along with contemporary facilities, the staff at this hotel makes sure to take care of any and every possible need that a guest would have. There is even a pillow menu for guests to select precisely what pillows they want best for their stay!

Rates for this hotel start from $300 a night, but can range up to $14,000 a night! It is certainly a hotel that attracts those searching for the best luxury they can find. Stay here and tour the city right!

New York Hotels – Exclusive

Finally, for those looking for the star treatment, there is always the Lowell Hotel. Situated between Park and Madison Avenues, the Lowell strives to blend luxury style with a homegrown feel. Located in the fashionable Upper East Side, this is a hotel where the suites outnumber the rooms greatly – 47 suites to just 21 rooms – while each space retains its own style and opulence. There are plenty of shops, restaurants, museums, and art galleries nearby, leaving something to visit for every traveler.

The showpiece at this New York hotel is truly the rooms. Each room has true down comforters, a marble bathroom, robes, voice mail, and a fax machine. There is a highly European style to the rooms, which visitors have commonly described as “charming”. Some of the suites offer a treat not often found in New York City – wood-burning fireplaces.

Intriguing touches that truly make this an exclusive pick are the personalized services the hotel offers – the staff try to attend to any need the guests may have, in great style – Bulgari amenties, Fiji water, and even kitchen supplies are offered without a moment’s thought. Other features include valet parking, spa and even a tearoom. For business travelers, conference rooms are provided for meetings and receptions from 12 to 40 people.

Rates for this room start at $495 a night, and suites start from $825 a night. Checkout is at 1pm, leaving extra time to enjoy the comforts this hotel has to offer.

Categories: Hotels

London Hotels

If you’re looking for somewhere to go on a last minute holiday or city break, London’s calling. With some of the most famous landmarks and monuments in the world, you’re pretty much guaranteed to have a good time. There’s no shortage of things to do, and London hotels are renowned for being some of the best around so you can live in luxury for the duration of your visit.

From Big Ben to the Houses of Parliament, the London Eye and even Trafalgar Square, London is a sightseer’s paradise. You could have lunch in Covent Garden and then go and see Buckingham Palace before catching a show in the West End. Be as busy or as relaxed as you like- London caters to all tastes.

Some of the best hotels in the world are located in the UK capital. The Ritz, the Dorchester, the Langham and the Savoy are renowned for being the highest quality, and you’ll find nothing less than luxury and total perfection. While you may have to pay a lot more for a room, if you’re looking for the ultimate London experience, it’s well worth the money.

London Hotels

Of course not everyone can afford to stay in 5 or 6 star hotels, but don’t worry as there’s a plethora of cheaper hotels around too. With prices ranging from £50 to £200 a night, you can spend as much or as little as you want. Most hotels are located within a stones throw of tourist attractions and restaurants, so you can visit everything at your leisure.

Without doubt the internet is the quickest and easiest place to book the best London hotels. Low Cost Holidays can point you in the right direction, and it’s simply a case of putting in your details, how much you want to spend and other preferences and clicking go. Hotel comparison sites will display a wide range of results so all you need to do is pick one that you like the look of and then book it. From the most luxurious hotels to the cheapest hostels, you can find anything.

The fact remains that London is one of the top 5 cities in the world to visit for sightseeing, high quality restaurants and phenomenal hotels. A trip to the UK capital is almost guaranteed to be a good time, so whether you’re looking to visit for a few days or a week, there’s no shortage of things to do or see. Find the best London hotels and have a great trip!

Categories: Experiences

Blending In To Your Host City’s Scene

Have you ever been on vacation and seen someone that you automatically identify as a tourist? Don’t worry — we all know that person of the top of our heads. We can tell that they’re on holiday, and we can tell that they really don’t blend in whatsoever. So what you have to do is make sure that you’re thinking about the type of clothes seen in your host country. You don’t want to go with something too traditional — it looks like you’re mocking them. However, you do want to make sure that you’re abiding by a few things ahead of time:

See if you can get on a real travel board filled with people that have been to the destination that you want to go to. Ask them what they wore. If it doesn’t sound too flashy, you might have an idea. On the other hand, if they seem clueless you might want to skip over that. If you can talk to someone that actually lives and works in the city of your choice, it’s a good idea to ask them as well.

blending as tourist

Even if you can’t get anyone to help you out, you need to use some common sense. Make sure that you aren’t just rushing into a bad situation because you think that you’re going to have the time of your life. Make sure that you aren’t just going to “wing it”. Use a little common sense to realize that you want to make sure that you aren’t too flashy. A simple pair of shorts and a top is a great idea in Caribbean countries. This is also the case in many areas of South America. If you’re going to go a very religious place like Bali, you will want to make sure that you buy something that you can use to cover up in order to show respect.

It’s incredibly important to make sure that you aren’t standing out. You want to still make sure that you’re not going to make yourself stand out and make it much more likely that you’re going to become a target for crime. While this isn’t always likely to happen, the reality is that you still need to keep your wits about you. It’s really the smartest thing that you can honestly do for yourself.

Travel is a fun hobby for many people and we want you to have a good and safe time while you’re out there. You just need to make sure that you’re taking every step you can to really get things done. Why not start today, while you’re really thinking about it? Good luck!

Categories: Destinations

Mexico City

Mexico City is the Federal District, capital of Mexico and seat of the federal powers of the Mexican Union. It is a federal entity within Mexico which is not part of any one of the 31 Mexican states but belongs to the federation as a whole. Mexico City is the country’s largest city as well as its most important political, cultural, educational and financial center. The 2009 estimated population for the city proper was around 8.84 million people, and has a land area of 1,485 square kilometers. In recent years, the local government has passed a wave of liberal policies, such as abortion on request, a limited form of euthanasia, no-fault divorce and same-sex marriage.

On paper, Mexico City has a beautiful culture, way of living, infrastructure, nature etc. There is no man who has not found this city attractive. Worth coming, this destination will leave you out of breath when you feel the energy coming from the core. Happiness, joy, creativity, you will wake up all the positive characteristics in yourself. All you need is to find a peaceful place in this destination. There is no place you cannot enjoy, you just have to be yourself in it.

Continue reading “Mexico City”